Pharmaceutical Patient Compliance and Disease Management
(PH57) will show your organization how real companies drive value
through improved patient relationships. Your team can learn from these
organizations' successes - and their mistakes - to develop
customer-focused initiatives such as compliance programs, disease
management tools and physician-oriented medical resources.
With more direct channels to consumers now open, pharmaceutical
companies are racing to discover how best to drive long-term value for
their organizations. The Internet offers capabilities for developing
customized content, data storage and personalized communication. At
the same time, improved commercialization strategies leverage new
marketing tactics and laws. With better customer-management tools in
place, top companies are learning to build lasting, non-sales
relationships with patients, healthy consumers and physicians.