(Excerpted from Chapter 2, Section 1, Building the Marketing Campaign)
Direct-to-Consumer Advertising
In the past few years, the medical device industry has seen a surge
in increased direct-to-consumer (DTC) marketing efforts. Partially
spurred by the observation that direct-to-consumer advertising has
been quite effective and lucrative for the pharmaceutical industry,
device companies are now trying their hand at this marketing approach.
By the same token, the device industry is forewarned by the regulatory
red flags that have been raised because of some pharmaceutical
companies’ direct-to-consumer tactics.
Though there has been a noticeable increase in direct-to-consumer
device advertising, only 27% of companies examined in this study have
engaged in DTC advertising. Of these respondents, annual
direct-to-consumer expenditures ranged from $2.5 million to $100,000.
As Figure 2.5 illustrates (figure is available in accompanying
download), the remaining 73% of companies do not use DTC
campaigns in their marketing efforts. There are a number of reasons
why this figure remains high. For one, it is not advantageous for many
devices to be advertised directly to consumers; however, some devices,
such as hearing aids,
lend themselves more to consumer advertising. Another
issue that hampers the wide application of DTC advertising is the
limited marketing budgets that many devices are working with in the
first place.
Overall, the medical device industry has seen a significant
increase in consumer advertising. Some industry estimates note that
direct-to-consumer advertising spending grew from almost nothing in
1996 to upwards of $50 million in 2005. This increase is significant,
especially since device companies have typically invested most of
their advertising dollars – approximately $1.5 billion annually – in
advertising in specialized trade journals that reach physicians and
other healthcare specialists.